Privacy Policy

Last updated: 2025

Arcuro Medical (“Arcuro,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us online. This policy applies to users in the United States, the European Union (EU), and other regions.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Voluntarily

  • Contact information (name, email address, phone number)

  • Professional details (medical role, organization, specialty)

  • Information submitted through forms (inquiries, requests, feedback)

B. Automatically Collected Information

We use analytics tools, including Google Analytics, to collect:

  • IP address

  • Browser and device information

  • Pages visited and time spent

  • General location (city/region, non-specific)

This information is used for website performance, security, and optimization.

C. Cookies and Tracking

We use cookies to:

  • Enable site functionality

  • Analyze web traffic

  • Improve user experience

EU users will see a cookie consent banner as required by GDPR.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide support

  • Improve website performance and security

  • Understand how visitors interact with our content

  • Provide information designed for healthcare professionals (HCPs)

  • Comply with legal, regulatory, and data-protection requirements

We do not sell your personal information.

3. Legal Bases for Processing (EU Users)

Under GDPR, we process personal data based on:

  • Consent (cookies, analytics, email communication)

  • Legitimate interests (website security, functionality)

  • Legal obligations (regulatory compliance)

4. Sharing Your Information

We may share information with:

  • Service providers (analytics, hosting, security)

  • Regulators, if legally required

  • Partners assisting with HCP education or product support

We do not sell or rent personal data.

5. International Data Transfers

Data may be stored or processed in the U.S. or other jurisdictions. Where required, we use GDPR-compliant safeguards such as Standard Contractual Clauses.

6. Your Privacy Rights

Depending on your location, you may request:

  • Access to your data

  • Correction or deletion

  • Restriction or objection to processing

  • Withdrawal of consent (e.g., for cookies or email marketing)

EU users may also file complaints with their local Data Protection Authority. Requests can be submitted to: info@arcuromedical.com

7. Data Security

We use administrative, technical, and physical safeguards to protect data. No system is 100% secure, but we take reasonable steps to minimize risk.

8. Retention

We retain data only as long as necessary for:

  • Legitimate business needs

  • Regulatory compliance

  • Legal obligations

9. Contact Us

For privacy questions: info@arcuromedical.com