Privacy Policy
Last updated: 2025
Arcuro Medical (“Arcuro,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us online. This policy applies to users in the United States, the European Union (EU), and other regions.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Voluntarily
Contact information (name, email address, phone number)
Professional details (medical role, organization, specialty)
Information submitted through forms (inquiries, requests, feedback)
B. Automatically Collected Information
We use analytics tools, including Google Analytics, to collect:
IP address
Browser and device information
Pages visited and time spent
General location (city/region, non-specific)
This information is used for website performance, security, and optimization.
C. Cookies and Tracking
We use cookies to:
Enable site functionality
Analyze web traffic
Improve user experience
EU users will see a cookie consent banner as required by GDPR.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide support
Improve website performance and security
Understand how visitors interact with our content
Provide information designed for healthcare professionals (HCPs)
Comply with legal, regulatory, and data-protection requirements
We do not sell your personal information.
3. Legal Bases for Processing (EU Users)
Under GDPR, we process personal data based on:
Consent (cookies, analytics, email communication)
Legitimate interests (website security, functionality)
Legal obligations (regulatory compliance)
4. Sharing Your Information
We may share information with:
Service providers (analytics, hosting, security)
Regulators, if legally required
Partners assisting with HCP education or product support
We do not sell or rent personal data. Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
5. International Data Transfers
Data may be stored or processed in the U.S. or other jurisdictions. Where required, we use GDPR-compliant safeguards such as Standard Contractual Clauses.
6. Your Privacy Rights
Depending on your location, you may request:
Access to your data
Correction or deletion
Restriction or objection to processing
Withdrawal of consent (e.g., for cookies or email marketing)
EU users may also file complaints with their local Data Protection Authority. Requests can be submitted to: info@arcuromedical.com
7. Data Security
We use administrative, technical, and physical safeguards to protect data. No system is 100% secure, but we take reasonable steps to minimize risk.
8. Retention
We retain data only as long as necessary for:
Legitimate business needs
Regulatory compliance
Legal obligations
9. Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Arcuro Medical, Inc., from +1-844-360-7070 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +1-866-550-7070 or info@arcuromedical.com. Mobile opt-in information is never shared with third parties.
10. Contact Us
For privacy questions: info@arcuromedical.com